Privacy Statement

Liquid Architecture (LA) is committed to protecting the privacy and security of personal information obtained and stored about its audience or clientele, including users of this website.

We understand and appreciate that our audience or clientele and users of this website are concerned about their privacy and the confidentiality and security of any information that may be provided to us.

This policy applies when Liquid Architecture determines what information will be collected or disclosed, or how any information will be processed.

We take a broad understanding of what constitutes ‘personal information’. We understand ‘personal information’ to include any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

Liquid Architecture is bound by the Australian Privacy Principles contained in the Commonwealth Privacy Act and is compliant with the Privacy Amendment (Enhancing Privacy Protection) Act 2012.

We may, from time to time, review and update this Privacy Policy to take account of new laws and technology, changes to Liquid Architecture’s operations and practices and to make sure it remains appropriate to the changing legal environment.

THE TYPES OF PERSONAL INFORMATION LA COLLECTS

The type of information Liquid Architecture collects and holds includes (but is not limited to) personal information, including sensitive information, about:

• Contact information including email address, phone number, names, gender, organisation, role.
• Connection information including linkages and referrals between people.
• Financial information including amounts paid to LA, donated to LA, or received by LA.
• When you visit our website, our server maintains an access log that includes the following information: the visitor’s IP address, the date and time of the visit to the site, the pages accessed and documents downloaded, the previous site visited, and the type of browser used.
• When you visit our website, cookies are stored on your device that provides information to Google Analytics to give us statistical information about our visitors.

HOW PERSONAL INFORMATION IS COLLECTED
LA collects personal information in a variety of different ways depending on the type of contact that is made with the organisation. We collect personal information both from individuals directly and from third parties.

• Subscribing to LA’s newsletter via the website, in-person or other means
• Visiting LA’s website
• Registering for LA’s programs of events (eg. performances, workshops, lectures)
• Purchasing a ticket for LA’s programs of events via a ticketing system
• Making an online enquiry
• Making an individual donation to LA
• Becoming a sponsor
• Submitting a proposal to LA
• Providing written feedback to LA
• Through agreements with programming partners to add addresses to our mailing lists
• Images of persons might be collected during documentation of an LA performance
• If you become a LA Associate, Volunteer or Board Member
  LA may also collect personal information over the phone, in person or by electronic correspondence in order to undertake its regular administrative operations

WHY PERSONAL INFORMATION IS COLLECTED
LA collects personal information in order to service the needs of its staff, audience and partnerships. This information is only used with your consent. Your personal information may be retained and used for the following purposes:

• To communicate with staff, artists, associates, volunteers, or Board Members
• For communicating about upcoming programs and services offered by LA and its partners
• For documenting LA performances and events
• To communicate to LA audiences on behalf of other arts or government organisations offering information regarding their products
• For artistic program research and organisational continuous improvement purposes
  All details are kept secure at all times and any individual may request their information is not used for direct marketing, research or any other purpose.

DISCLOSURE OF PERSONAL INFORMATION
LA will not sell, lend, disclose, or give personal information of its audience or clientele to external individuals or organisations without first obtaining the customer’s consent.
LA may, however, disclose your personal information or financial data (information exchanged in transactions relating to donations, ticket purchasing or any other product sold):

• To our insurer or legal advisors for the purpose of obtaining insurance coverage, obtaining professional advice, and managing risks.
• To our payment services providers or financial institutions. LA will share transaction data only to the extent necessary for processing, refunding, or dealing with queries about payments.
• In a situation where such disclosure is necessary for compliance with a legal obligation that LA is subject to, or in order to protect the vital interests of a person.
  LA will not disclosure personal information to recipients in another jurisdiction unless that jurisdiction has a privacy regime at least as equally protective as Australia. LA will always ask for specific consent before disclosing personal information to a recipient in another jurisdiction.

PERSONAL INFORMATION ACCURACY
LA is committed to ensuring all personal information it collects is accurate, complete and up-to-date. However, the accuracy of this personal information to a large extent depends on the information provided by its clients. LA asks that all clients:

• Advise us if you become aware of any errors in your personal information.
• Advise of any changes in their personal details, such as address, email address and phone number.

YOUR RIGHTS
At any time, any person has the right:

• To know what personal information LA holds about them and how it has been used
• To correct or alter any personal information LA holds about them
• To have the personal information about them erased
• To withdraw consent for the collection, retention, disclosure, use or processing of personal information
• To make a request or inquiry, write to info@liquidarchitecture.org.au

WEBSITE
The LA website contains links to other sites. LA is not responsible for the privacy practices of other sites. LA encourages users when they leave the site to read the privacy statements of each and every web site that collects personal information. This privacy statement applies solely to the activities of LA.

GENERAL DATA PROTECTION REGULATION (GDPR)
LA operates occasional European artistic programming and partnerships, and complies with the data protection policies required by the European Union General Data Protection Regulation (the GDPR) since 25 May 2018.

OUR DATA SECURITY POLICY
LA takes steps to prevent the personal information it holds from misuse, loss, interference or unauthorised access.
LA will also destroy or de-identify personal information when it is no longer needed, or when requested.

ENQUIRIES
If you would like further information about the way Liquid Architecture manages the personal information it holds, please contact LA via info@liquidarchitecture.org.au.